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Where to Find Your ATDW Distributor Key

Roam Support
Updated

Overview

Your ATDW (Australian Tourism Data Warehouse) Distributor Key is essential for integrating your Roam website with ATDW's extensive database of tourism listings. This key authenticates your site's connection to ATDW, enabling automatic synchronisation of operator listings and events - saving you countless hours of manual updates.

What is an ATDW Distributor Key?

The ATDW Distributor Key is a unique authentication code that grants your Roam website permission to access and display ATDW listings.

Once configured in Roam, this key allows you to:

  • Automatically pull in operator listings from your region
  • Display up-to-date event information
  • Showcase accommodation, attractions, tours, and experiences
  • Ensure listing information stays current without your intervention

How to Obtain Your ATDW Distributor Key

Step 1: Contact ATDW Directly

Your ATDW Distributor Key must be obtained directly from ATDW. Roam partners with ATDW for the integration, but the licensing and key provision is handled by ATDW themselves.

Contact ATDW:

Step 2: Apply for Distributor Access

When contacting ATDW, you'll need to:

  • Explain that you're a Regional Tourism Board or destination marketing organisation
  • Mention that you're implementing a new website on the Roam platform
  • Request a Distributor Licence and API key
  • Provide your organisation details and website domain

Step 3: Review Licensing Terms

ATDW will provide you with:

  • Distributor Licence Agreement (review and sign)
  • API documentation
  • Your unique Distributor Key
  • Technical contact information

Important: The ATDW Distributor Licence is separate from your Roam subscription and must be arranged directly with ATDW. We can't provide ATDW keys on your behalf, as they manage their distributor relationships independently.

Once You Have Your Key

After receiving your ATDW Distributor Key, simply send it to the Roam support team via:

Our team will configure the integration for you, including:

  • Setting up your distributor key in the Roam backend
  • Configuring which ATDW regions to pull content from
  • Mapping ATDW categories to your site's content structure
  • Testing the connection to ensure data flows correctly
  • Scheduling initial synchronisation

Timeline Considerations

Plan ahead! The ATDW application and approval process can take anywhere from a few days to several weeks, depending on their current workload. We recommend:

  • Applying for your ATDW Distributor Key as soon as you sign your Roam contract
  • Allowing 2-4 weeks for ATDW processing
  • Factoring this into your website launch timeline

The good news? Once you have your key and we've configured the integration, your ATDW content synchronises automatically from that point forward - no ongoing management required.

Common Questions

Q: Do I need a new key if I'm migrating from another platform? A: Not necessarily! If your organisation already has an ATDW Distributor Key from a previous website, you can often reuse it. Contact ATDW to confirm the key is still active and update them with your new Roam website details.

Q: Is there a cost for the ATDW Distributor Key? A: ATDW licensing fees are separate from your Roam subscription. Contact ATDW directly for current pricing information.

Q: What if I lose my distributor key? A: Contact ATDW directly - they can retrieve your key or issue a replacement. Keep your key stored securely with your other important website credentials.

Q: Can Roam help me get my ATDW key faster? A: While we can't expedite ATDW's approval process, we're always happy to provide supporting documentation or answer technical questions from ATDW on your behalf.

Need Help?

If you're experiencing any issues with your ATDW integration or have questions about the setup process, our support team is here to help:

Remember, getting your ATDW integration running is one of the best investments you can make in reducing your ongoing content management workload. The upfront effort pays dividends in time saved!

Pro Tip: While waiting for your ATDW key to arrive, you can still make progress on your Roam site by setting up custom content pages, configuring your blog, and working on your destination storytelling. We'll slot in the ATDW content seamlessly once your key is ready.

Cheers,
The Roam Team

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