Tiers

Each product can have assigned a tier, we suggest 2-3, though you could have more or less. Each tier gets a rank value, boosting those listings higher in the search results driven by Roam’s Algolia search integration.

Create your tiers:

1. Head to Categories on the left-hand side of the platform

2. Open the Product Tiers tab

3. Click +New Category to open a new entry

   

4. Title your new tier. This will just be the name you see in the backend when assigning a listing to that particular tier.

5. With a little theme update*, you can use the label field to add visual tags to each listing in a tier. An example might be “Favourite” or “Our Top Pick.” To discuss your options get in touch with Customer Success.
   
   *Billable under standard Roam services. Please contact us for more information.
   
   

6. Assign your rank value. Given there isn’t a limit to how many tiers you can have, the platform will accept a ranking value from 1 to 100 points. If you’re going to have 3 tiers then we’d suggest 100 for your top-tiered, 75 for your second and 50 for your third. You could also have 3,2 and 1.

   

Assign products to tiers:

1. Open the product entry which you want to feature/promote.
2. Click +add a Category under Tiers - note you can only select one tier type per product
3. Save your entry

Once your entry is saved, Algolia will auto-magically update and your product entry will move to the relevant place in search based on its tier value. This can take up to 30 minutes.